Keynote results from MENE survey
Hazel Thomas, Natural England & Tom Costley, TNS
Understanding what people want from the natural environment, using customer segmentation
Alan Love, BDRC Continental Ltd
Case Study 1: British Waterways
Angela Groves, British Waterways
Case Study 2: Sustrans
Lisa Muller, Sustrans
Case Study 3: National Trust
Laura Irvine, National Trust
Feedback from workshop session: Delegates split into groups to discuss how useful the survey results are, what other information could be collected and how they might use the results in their own organisations.
Additional papers
Appendix A – Programme
Appendix B – Speaker Biographies
Appendix C – Attendance List